29 October, 2023

DKB after my retirement

How to use the DKB #App after returning all company #portable devices to SAP in October/2030:

If you have a new mobile #device after leaving #SAP with a different telephone number, there are 3 options available:

  1. If you still have your old device and the #DKB app is installed there: then please log in to the DKB app on your old device and first specify your new mobile phone number.
  2. If you no longer have your old device or have already uninstalled the DKB app there: then send us this new information (via www.ib.dkb.de/upload) mentioning your new #mobile #phone #number and your #bank #account number.
  3. If you have the TAN2go app successfully installed on either your old or new device: login to your DKB #account via www.ib.dkb.de using any internet browser from the new mobile phone and confirm your login access with a #TAN as normal. Next, you should specify your #new mobile #telephone number under the menu "Service > Personal Data".